The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Maintain operations to meet quality standards
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Ensure supplies necessary for operations are available and meet organisation requirements Completed |
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Ensure operations within the area of responsibility meet service delivery specifications Completed |
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Provide accurate information and advice to staff, members of the public and related organisations, in line with organisation policy and within the manager's area of responsibility Completed |
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Communicate operational information to the appropriate people in a manner, at a level and at a pace to promote understanding Completed |
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Ensure systems to monitor quality, time and cost specifications for service provided are fully and correctly implemented and maintained Completed |
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Recognise factors which may disrupt operations and take appropriate action to minimise their effects Completed |
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Maintain complete and accurate records of operations in the manager's area of responsibility in accordance with organisation policies and procedures Completed |
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Promptly communicate recommendations for improving efficiency of operations and quality of service to the appropriate people Completed |
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Ensure operations are in accordance with local ambulance standard operation procedure Completed |
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Create and maintain conditions conducive to productive work and quality service
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Ensure the work environment is as conducive to work activity as possible Completed |
Evidence:
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Establish and maintain a sufficient supply of resources to meet community needs Completed |
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Ensure staff working conditions and use of resources satisfy current legislation and organisation guidelines Completed |
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Ensure maintenance frequency and the use of equipment conform to organisation standards, schedules and procedures Completed |
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Where resources do not meet requirements, refer the matter to the appropriate person/s Completed |
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Promptly report workplace accidents and incidents to the appropriate person/s and record as required Completed |
Evidence:
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Promptly refer recommendations for improving conditions to the appropriate person/s Completed |
Evidence:
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Ensure all necessary records are complete, accurate and legible and available to authorised person/s when required Completed |
Evidence:
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Review records to ensure completeness and accuracy, in accordance with service policy Completed |
Evidence:
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Monitor and control the use of resources
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Maintain expenditure within agreed budgets, ensuring it conforms to organisation procedures and does not compromise future spending requirements Completed |
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Clearly explain the contribution each team member can make to control of resources Completed |
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Ensure records of expenditure are complete, accurate and legible Completed |
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Ensure prompt corrective action is taken in response to actual or potential significant deviations from plans Completed |
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Promptly refer requests for expenditure outside the officer/manager's responsibility to the appropriate person/s Completed |
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